Looking for ways to take charge of your shop? From providing an accurate service quote to creating a positive customer experience, there are several ways shop owners can not only turn wrenches, but also turn a profit. Your customers are what drive your business so ensuring they leave ready to hit the road can have a big impact on your success.
Interstate Batteries’ VP of Marketing, Tom Gray, recently shared these insights at Ratchet + Wrench’s 2018 Management Conference. Referencing information from Interstate’s recent survey, Gray spoke about the importance of maintaining a clean and reputable shop.
Interstate Batteries surveyed more than 2,000 technicians to uncover new insights behind the profession with a desire to better understand today’s auto shops. The study revealed that even small details can have a big impact, especially when it comes to your customer’s satisfaction.
The below simple tips will help you power up your business and make your shop a positive and pleasant experience for all.
Just like your customers know they can trust your shop with their auto repairs, our dealers know they can trust interstate to provide the most dependable products, services and resources. Join our more than 200,000 dealers and learn how to take your shop to the top. To find out how to become an Interstate dealer, visit: https://www.interstatebatteries.com/dealers.