This Policy was last updated on March 26, 2021.
Categories and Sources of Information We Collect or Receive About You
Depending on how you interact with our Website, Franchise and Distributor Locations, Independent Licensed Dealers and National Account customers, we may collect or receive several types of information from you. Within the past 12 months, we have collected or received the following types of information from consumers:
Use of Information
We may use or disclose the personal information we collect for one or more of the following business purposes:
To do the above, we combine personal and non-personal information, collected online and offline, including information from third party sources. We also transfer or share your personal information within our corporate family of subsidiaries and affiliates of Interstate Batteries, Inc. We will not collect additional categories of personal information or use the personal information we collected for materially different, unrelated, or incompatible purposes without providing you notice.
Sharing Personal Information
We may disclose your personal information to a third party for a business purpose. When we disclose personal information for a business purpose, we enter a contract that describes the purpose and requires the recipient to both keep that personal information confidential and not use it for any purpose except performing the contract.
In the preceding twelve (12) months, we have disclosed both Identifiers and Commercial Information for business purposes to the following categories of third parties:
We do not sell personal information. In any circumstance other than those described above, we will ask for your affirmative consent before we share your personal information outside of our corporate family of companies, and we also will not sell or rent your personal information.
Additionally, we reserve the right to share your information in the following circumstances:
We obtain information about your use of our Website by using cookies. Cookies are small text files that are stored on your computer when you visit web pages. The owner of the cookie can access the information that is stored in that cookie when you view web pages that include the cookie owner’s code. Cookies are widely used, are necessary for the correct function of many websites and can enrich the user experience. They may also be used to track user behavior.
We use different types of cookies to help us improve our Website and deliver a better and more personalized service by enabling us to:
Third party cookies
We allow carefully selected third parties, such as our advertising service providers, to place cookies via our website. Additionally, we use third-party advertising service providers to serve ads on our behalf across the Internet. These companies employ cookies and web beacons to gather anonymous information that permits us to analyze, modify, and improve our advertising content.
Other ways to manage cookies
You can also control or disable cookies in your web browser. How you disable cookies depends on which browser you use. All modern browsers allow you to change your privacy settings to prevent websites form planting cookies.
These settings will typically be found in your browser’s “options” or “preferences” menu or by using 'Help' option. In order to understand these settings, the following links may be helpful.
If you configure your browser to refuse to accept cookies, you may be unable to access certain parts of our Website or it may not function as intended.
Do Not Track
We work hard to protect our users from unauthorized access to or unauthorized alteration, destruction or disclosure of information we hold. We use commercially reasonable administrative, technical, human, and physical measures to protect your information in our possession against loss and theft and unauthorized use, disclosure, or modification. However, we cannot guarantee that any electronic commerce is totally secure. For example, we have no control over the information collected by your internet service provider or your employer (if the Site is made available to you through your employer). Any such third party that collects your information may use the information in accordance with its terms and conditions of use (and related privacy policies), which may be different from this Policy. We are not responsible for any information collected by such third parties and/or how such information is used or maintained. Neither any third party nor IB has the authority to make any representations or commitments on behalf of the other.
Portions of the Site may be hosted on our computer servers in the United States. If you are accessing the Site from outside of the United States, any Personally Identifiable Information collected through the Site may be transferred to the United States or other countries whose privacy laws may be different from those of your home country. Your use of the Site or submission of any Personally Identifiable Information will therefore constitute your consent to the transfer of your Personally Identifiable Information outside of your home country.
Your Rights and Choices
The California Consumer Privacy Act (“CCPA”) provides California residents with specific rights regarding their personal information. This section describes your CCPA rights and explains how to exercise those rights.
Access to Specific Information
You have the right to request that we disclose certain information to you about our collection and use of your personal information over the past 12 months, to include:
Deletion Request Rights
You have the right to request that we delete any of your personal information that we collected from you and retained, subject to certain exceptions. Once we receive and confirm your verifiable consumer request, we will delete (and direct our service providers to delete) your personal information from our records, unless an exception applies.
We may deny your deletion request if retaining the information is necessary for us or our service providers to:
To request this information, please contact Customer Care at (888) 772 – 3600, submit a letter to Interstate Batteries, Inc. 12770 Merit Drive, Suite 1000, (ATTN: Legal Department), Dallas, TX 75251, or complete the California Consumer Rights form - CCPA.
Our website is not directed to children under 13. We do not knowingly collect, use or disclose personally identifiable information from anyone under 13 years of age. If we determine upon collection that a user is under this age, we will not use or maintain his/her Personal Information without the parent/guardian’s consent. If we become aware that we have unknowingly collected personally identifiable information from a child under the age of 13, we will make reasonable efforts to delete such information from our records. Please contact us if you have concerns regarding the potential collection of your child’s information. Email: firstname.lastname@example.org or 888-772-3600.
We have implemented measures designed to secure your personal information from accidental loss and from unauthorized access and disclosure. The use of, and access to, your personal information by us is restricted to employees and contractors who need to know that information to provide services to you. We maintain physical, electronic and procedural safeguards to limit access to your nonpublic personal information.
Unfortunately, transmission of information via the internet is not completely secure. Although we do our best to protect your personal information, we cannot guarantee the security of your personal information transmitted to us through our website or other electronic means. Any electronic transmission of personal information is at your own risk.
If you would like to communicate with us about this Policy or our collection and/or use of your Personal Information, please contact us at the following addresses:
Interstate Batteries, 12770 Merit Drive, Dallas, Texas, 75251, Attention: Legal Department or Email: Contactcenter@ibsa.com.
We will post any changes we make to this Privacy Statement on our website. If we make material changes to how we treat personal information we collect from you, we will notify you by email or through a notice on our website homepage. The date this Privacy Statement was last revised is identified above. You are responsible for ensuring we have an up-to-date active and deliverable email address for you, and for periodically visiting this Privacy Statement on our website to check for any changes.